🤖 Why I Integrated an AI Chatbot on My Website
As a **Microsoft 365 consultant specializing in SharePoint, Power Platform, and AI automation**, I wanted my website to be **more than just an online portfolio**. I needed a way to **engage with visitors in real-time**, provide quick responses, and give them a **personalized experience**. That’s when I decided to **embed a chatbot built using Microsoft Copilot Studio** to interact with my website visitors.
⚡ What My AI Chatbot Can Do
By leveraging **Copilot Studio**, I built a chatbot that can:
- ✅ **Introduce me and my expertise** to website visitors.
- ✅ **Provide instant responses** about my services and projects.
- ✅ **Help visitors schedule a meeting** with me.
- ✅ **Answer common questions** about SharePoint, Power Automate, and AI automation.
- ✅ **Guide users to my blog, portfolio, or contact page.**
🛠️ How I Built the AI Chatbot Using Microsoft Copilot Studio
**Microsoft Copilot Studio** is a powerful tool that allows users to create AI-driven chatbots **without extensive coding**. Here’s how I developed my chatbot:
1️⃣ Designing the Chatbot Flow
I started by **defining the chatbot’s goals and user journey**. I created conversational flows for:
- ✅ **Welcoming visitors and introducing myself.**
- ✅ **Providing service details & answering common questions.**
- ✅ **Collecting user information for follow-ups.**
2️⃣ Training the AI Model
Using **Copilot Studio’s AI capabilities**, I trained the bot to **recognize user queries and provide relevant answers**. This included:
- ✅ **Teaching the bot about my expertise in M365, SharePoint, and automation.**
- ✅ **Training it to redirect users to my blog & portfolio pages.**
3️⃣ Embedding the Chatbot on My Website
Once the chatbot was ready, I embedded it on my website **using an iframe** so that it appears as a floating chat assistant. Now, visitors can engage with it directly from **any page**!
🔗 How to Try the Chatbot
If you're interested in seeing my AI chatbot in action, you can interact with it by clicking the chat icon on my website. It’s designed to **guide you, answer questions, and help you explore my services efficiently**.
🚀 Future Improvements
This is just the **first version of my AI assistant**, but I plan to improve it by:
- ✅ **Adding more conversational flows** based on visitor behavior.
- ✅ **Integrating it with Microsoft Teams & Power Automate** for advanced automation.
- ✅ **Enhancing AI capabilities** to provide even smarter responses.